Application form ;;

1. Name/Preferred Name:

Toby/Foby

2. Weekly online activity (average minutes):

Please add a screenshot!

3. Are you aware of the guidelines and chatroom rules that must be upheld?

Yes I am aware of the guidelines and chatroom rules that must be respected.

4. Will you speak out if you encounter a problem?

If I encounter a problem, I'll make sure a curator or leader know about it so they can stand by in case the issue becomes more problematic.

5. Can you effectively perform the duties of a Chat Monitor?

I'll definitely try to best to perform as well as I can.

6. Will you inform your team leader or the agent if you need to go on a semi or full hiatus?

Yes, as it is respectful to do so.

7. How do you handle challenging situations in a chat environment?

I tend to stay quiet at times but if it is an issue I can resolve, I'd speak up and try my best to deescalate the situation.

8. How would you ensure a friendly and positive chatroom atmosphere?

simply by keeping a positive attitude and making sure people can feel safe to speak their mind or joke as they please (aka to just be themselves!)

9. Do you understand the protocol for escalating issues to a curator or leader when necessary?

Yes, I do. If the situation is too out of hand and I cannot deescalate it myself, ing a higher up would be best as they can help assess the situation and stop the issue to the best of their abilities.

(also.. you all are bald/j)